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Ecommerce Fulfilment Manager

Logistics & Supply Chain Full Time Middle-East Logistics and Supply Chain

Omnichannel operator looking to appoint an eCommerce Fulfilment Manager in their head office.

The Role

• Leading and engaging with Team Leaders and staff to achieve the highest possible levels of performance in dispatching orders.

• Completing tasks by a deadline.

• Setting direction to keep all members of the team fully aware of all activity within the department and wider business.

• Resilience and dedication; to enable business to meet peak demand at the busiest times of the year.

• Analysing and interpreting how to improve performance in ecommerce operation.

• Identifying and feeding back quality issues to line manager and buying teams.

• Planning for peak workloads through diligent scheduling and forecasting.

  • Ensuring correct products are selected and sent out, with attention to detail in dispatching orders.

• Recruiting roles and managing performance and development.

• Adhering to all H&S policies and procedures to ensure a safe environment for all visitors and staff.

• Visible leadership presence on the warehouse floor, to ensure a quality service is delivered

• Identifying potential out-of-stock issues and communicating back to line manager and colleagues.

• Monitoring and reviewing results and evolving processes accordingly.

• Providing feedback to buying, merchandising and ecommerce teams, with any improvements that could be made to products, services, or procedures.

Experience

• Demonstrable experience in a similar eCommerce role, ideally with experience working within a high- growth business that has scaled to become a well- known brand.

• Previous experience managing a team in an ecommerce environment (or similar role).

• Experience streamlining of supply chain/product journey and increasing efficiencies

• Strives for operational excellence and sets your teams high standards.

• Engaging and coaching style.

• Numerate and literate.

• Good at solving problems.

• Well organized and focused.

• Good communication skills.

To be successful in the process you will likely come from a leading online retailer with strong attributes in eCommerce fulfilment.

More Information

  • Salary Offer £85,000 Tax Free
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Candidate Privacy Policy
PRIVACY NOTICE

WHAT IS THE PURPOSE OF THIS DOCUMENT?

The Global Search Company is committed to protecting the privacy and security of your personal information.
 This privacy notice describes how we collect and use the personal information you provide to us, in accordance with the General Data Protection Regulation (GDPR).

THE KIND OF INFORMATION WE HOLD ABOUT YOU

We are required to collect, store, and use your personal information, this may include:

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Information About Criminal Convictions
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DATA SHARING

We may have to share your data with third parties, including prospective employers, third-party service providers and other entities in the group. We require third parties to respect the security of your data and to treat it in accordance with the law.
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Why might you share my personal information with third parties?
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Which third-party service providers process my personal information?
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How secure is my information with third-party service providers and other entities in our group?
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What about other third parties?
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Transferring information outside the EU
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We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

DATA RETENTION

How long will you use my information for?
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In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION

Your duty to inform us of changes
 It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.

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No fee usually required
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CHANGES TO THIS PRIVACY NOTICE

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If you have any questions about this privacy notice, please contact the HR department at The Global Search Company.